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Visualising the retirement age crisis around the world
Most countries in the world are in the process of gradually pushing up their retirement age. France’s new President is doing the opposite right now, but that won’t last and the French will soon have to...
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What next for Rewards? Exploring the future of Loyalty Programmes
Is loyalty a thing of the past? Generations X and Y are naturally less loyal, believing in instant gratification. At most, these generations are concept loyal, not brand loyal, and they have grown up...
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What we can learn about marketing, sales and branding to Gen Y from Justin...
My colleague and business partner, Saffron Baggallay runs our training company out of our Johannesburg. She’s also our team’s resident “Gen Y” guru, and had these insights earlier this week: On 4 June...
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How To Think Like Generation Why
Why would you want to learn to think like a Millennial? Perhaps because you don’t understand your children? Perhaps because you are a teacher and you have no idea to connect with them, discipline...
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What next for not-for-profits?
Not-for-Profits rely on trust. In an age when the reputation of the banking sector has been crushed and suspicion of corporates is high, customers are demanding ever-increasing transparency from...
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Podcast: Introducing the generations and an Updated ‘Mind the Gap’
I have spent the last two weeks in South Africa, promoting my new book, ‘Navigating Your Career’ and the updated edition of my best selling book, “Mind the Gap” (see details and purchasing options...
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‘Mind the Gap’ is now available in Kindle
My award winning and best selling book, “Mind the Gap” has just been released in electronic format and is now available in Kindle and other e-pub formats. My publisher, Penguin, has finally completed...
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Video: Digital natives of 1989 entering the world of work
One of the biggest causes of disruptive change in the world right now is the combination of a radical increase in computing power and the arrival of the digital natives in the workplace. This video...
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The Kids Aren’t Playing Around Anymore
For a few years now, our researchers at TomorrowToday have been predicting what Generation Y might do when they grow up. This generation was first dubbed “The Millennials” by Neil Howe and William...
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Podcast: The Customer Experience Show – Secrets of Successful...
Dean and myself were interviewed by Michelle Romanica on the Customer Experience Show on Blogtalk Radio. It was a great show, with some fascinating insights into multi-generational workplaces. The...
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Building innovative companies using the powerful disruptive force of the...
Competitive dynamics are shifting and the rules for success and failure are being rewritten across almost every industry and every business function. Exciting new innovative business models are...
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Generation Jobless: A warning to us all
The April 27th Economist ran a cover story about the ‘generation jobless’ – the global rise of youth unemployment. It is a serious concern for a number of reasons and one that could have long-lasting...
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Where are the jobs you promised: Universities sued by Gen Y graduates
This is a story I should not have enjoyed. I have many friends and family in higher education, and many colleagues whom I respect and admire, including two who have founded colleges. I know it’s a...
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Generations in Brazil
Over the past six years, since I published “Mind the Gap”, the best selling book about different generations (buy it at Amazon.co.uk, Amazon.com or Kalahari), my team and I have been able to speak on...
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Better events – for Generation Y
I spend two or three days a week at conferences and formal, large group meetings. And it’s ever more obvious that this part of our business lives is out of date. Most of this is because events and...
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Facebook highlights the new generation gap
Lucy Kellaway, a columnist in the Financial Times, wrote a brilliant piece some time ago about how older generations engage with social media, and why the battle to understand the value of Facebook. I...
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Fathers then and now
The world has changed. Fatherhood has changed with it – dramatically. As a father of three, who also researches and speaks on social change, I want to highlight just a few of the changes since my...
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Talent is About to Change – Surprising thoughts on a new world of work for...
This post was first published in the WITS Journal, June 2011. The “Great Recession” of the past few years has been more than merely an economic downturn. As this decade unfolds it will become...
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Leadership in the New World of Work
One of the biggest challenges Leaders face is an understanding that the wisdom and leadership practice that has brought us to this point, is unlikely to get us to where it is we need to be in the...
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Living Up To Expectations: Understanding Generational Expectations in the...
Not only are expectations subject to personal nuances, they can be further understood by looking at broad generational values that underpin behaviour. Generational Theory as originally promoted by...
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